bali200 Privacy Policy: How We Handle Your Information
bali200 collects and uses your information to keep your wallet, bet history, and session running consistently — whether you switch from phone to desktop mid-match or mid-session. This policy explains what we collect, why we collect it, and the choices available to you. Access to our platform depends on your local law and eligible regions.
Account Data
Wallet Activity
Session Continuity
Your Choices
POLICY SCOPE AND BASIS
What This Policy Covers and Why
When you open an account with us, we collect the information needed to run it — your registration details, login activity, transaction records, and device session data. Transaction records include activity through bKash, Upay, and Bank Transfer, which we retain to process your deposits and withdrawals accurately and to resolve any disputes you raise with our support team. We also collect technical data such as your device type, browser session, and IP address to keep your account secure and to deliver a consistent experience across mobile and desktop. We do not sell your personal data to third parties. We share it only where required to process your payments through the payment rails you use, to comply with applicable legal obligations, or to operate the platform services you access. The legal basis for processing your data is the performance of your account contract with us, our legitimate interest in platform security, and compliance with applicable law. Retention periods vary by data type: transaction records are kept for as long as required by applicable financial regulations; session and device data is kept for a shorter operational period. Where local law in Bangladesh or your eligible region imposes specific requirements, those requirements apply.
bKash Transactions
Records of deposits and withdrawals made through bKash are retained to process your account balance accurately and to support any transaction queries you raise.
Upay Activity
Upay transaction data is stored for the period required to reconcile your wallet and to meet applicable financial record-keeping obligations.
Bank Transfer Records
Bank transfer details are held for dispute resolution and regulatory compliance. We do not store full bank account numbers beyond what is needed for processing.
Session and Device Data
Device type, session tokens, and IP data help us keep your account secure and maintain continuity when you move between mobile and desktop.
INSIDE AND OUTSIDE SCOPE
Where This Policy Applies
This policy covers data we collect and process directly through your bali200 account. It does not extend to third-party services you reach from our platform, and it does not override the terms of the payment providers you use. Understanding the boundary helps you know where to direct questions.
Account Access
Login credentials, session tokens, and account preferences are fully within scope. We control how this data is stored, used, and deleted on request.
Transactions
Payment data processed through bKash, Upay, and Bank Transfer is within scope for our records. The payment provider's own privacy terms also apply to their side of the transaction.
Site Content
Your browsing activity within the platform — pages visited, games opened, sports markets viewed — is within scope and used only for account operation and security.
Third-Party Services
External links, payment provider portals, and any service outside bali200 are outside this policy. Review those providers' own terms for how they handle your data.
YOUR PRACTICAL CHOICES
Actions Available to You Under This Policy
You have concrete options for managing the data we hold on your account. You can review the transaction and session records visible in your signed-in account area at any time — your wallet history, deposit and withdrawal records, and active session details are all accessible there. If any account detail is incorrect — such as a contact address or registered name — you can update it through the account settings page or ask our support team to correct it on your behalf. If you want to raise a question about how your data is used, or request that we delete data we are no longer required to retain, you can reach us through the support routes listed on this page. We aim to respond to data queries within a reasonable period, though response times depend on the nature of the request and applicable legal requirements. Where local law in Bangladesh or your eligible region grants you additional rights — such as data portability or the right to object to certain processing — those rights apply and you can exercise them by contacting us directly.
Review Your Records
Open the account area when signed in to see your transaction history, wallet balance, and active session details. No separate request is needed for data you can already access there.
Correct Account Details
Update your registered contact information through account settings, or contact support if a field cannot be edited directly from your account page.
Raise a Data Question
Send your query through our published support routes. Include your registered account details so we can locate your records and respond accurately.
Request Data Deletion
Where we are not required by law to retain specific data, you can request its deletion. We will confirm what can be removed and what must be kept under applicable regulations.
REACH OUR POLICY TEAM
How to Contact Us About This Policy
If you have a question about this policy, want to exercise a data right, or need to report a concern about how your information is handled, use the contact routes published on bali200. We do not accept data requests through unofficial channels.
Live Chat
Open the live chat widget from any page on bali200 to reach our support team directly. Use this route for account-specific data queries that need a quick response.
Email Support
Send a written data request or policy question to the support email address listed in the contact section of our site. Include your registered account email so we can verify your identity.
Help Centre
The help centre on bali200 covers common questions about account data, wallet records, and session management. Check there first for answers to standard policy questions.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies, and Account Security
We apply technical and organisational measures to protect your account data from unauthorised access. Your session is secured in transit, and account access requires your credentials each time. Here is how we handle the key areas of data protection on this platform.
Cookies and Session Tokens
We use cookies and session tokens to keep you signed in and to remember your preferences across devices. You can manage cookie settings through your browser, though disabling certain cookies may affect account functionality.
Account Security
Access to your account is protected by your login credentials. If you suspect unauthorised access, change your password immediately and contact support through the live chat or email route on bali200.
Data Retention
We keep your data for as long as your account is active and for the period required by applicable financial and legal obligations after closure. You can request a summary of retention periods through our support team.
Policy Updates
When we update this policy, the revised version is published on this page with the effective date noted. Continued use of your account after an update means you have seen the revised terms.
COMMON POLICY QUESTIONS
Frequently Asked Questions About This Policy
These are the questions we hear most often about how bali200 handles account data, wallet records, and your rights under this policy.
What personal data does bali200 collect when I open an account?
We collect your registration details, login activity, device and session data, and transaction records — including activity through bKash, Upay, and Bank Transfer. We collect only what is needed to run your account and process your transactions accurately.
Can I see the data bali200 holds on my account?
Yes. Your transaction history, wallet records, and active session details are visible in the signed-in account area. For a broader summary of the data we hold, contact our support team through live chat or the email address listed on bali200.
Does bali200 share my data with third parties?
We share your data only where necessary — to process payments through bKash, Upay, or Bank Transfer, to comply with applicable legal requirements, or to operate platform services. We do not sell your personal data to third parties for marketing purposes.
How do I request a correction to my account details?
Open account settings when signed in to update contact information directly. If a field cannot be edited from your account page, contact our support team with the correction you need and your registered account email so we can verify and update the record.
How long does bali200 keep my transaction records?
Transaction records — including bKash, Upay, and Bank Transfer activity — are kept for the period required by applicable financial regulations. Session and device data is held for a shorter operational period. Contact support for details specific to your account.
Does this policy apply if I access bali200 from Bangladesh?
This policy applies to all accounts on bali200. Access to the platform and the rights available to you depend on your local law and eligible region. Where Bangladesh law grants you specific data rights, those rights apply and you can exercise them by contacting us.